Author Topic: IWM orders?  (Read 1904 times)

Lord Cameron

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IWM orders?
« on: 28 January 2011, 15:58:04 »
I sent in an order over a week ago, and left a phone message, but I havn't heard back.

How long does this usually take?
Agent #395, Vancouver, Canada

JPArbiter

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Re: IWM orders?
« Reply #1 on: 28 January 2011, 16:03:47 »
okay, did you do your order by mail, phone, or through thier catalog?

you should have gottena confirmation email if you did it through thier website, and the longest I have had to wait for a delivery has been 18 days unless it is close to convention season.
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Lord Cameron

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Re: IWM orders?
« Reply #2 on: 28 January 2011, 16:25:20 »
okay, did you do your order by mail, phone, or through thier catalog?

I sent it by Fax and also sent a copy to the e-mail for "office wench"
Agent #395, Vancouver, Canada

JPArbiter

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Re: IWM orders?
« Reply #3 on: 28 January 2011, 17:37:50 »
then I can not say what to do except call them during normal business hours.
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Gunbunnie

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Re: IWM orders?
« Reply #4 on: 28 January 2011, 20:16:16 »
The best way I gotten to talk to then is email. So time it was a two or three days beore they got back to depending on what was going on, but I always got a responce.

Daryl
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OverKill

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Re: IWM orders?
« Reply #5 on: 04 February 2011, 15:33:55 »
I ordered through their online website and within 24 hours I received a confirmation that they have received my order. Then about a week later, within 24 hours of my paypal echeck clearing, I received a notice of my order having shipped! Patience is a virtue but these guys are pretty good on speed so don't sweat it! It'll happen :)
Colonel Mason Grimm
Grimm Reaper Company (Grimm's Reapers)
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We are the things you see out of the corner of your eye!

JPArbiter

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Re: IWM orders?
« Reply #6 on: 04 February 2011, 15:36:34 »
in the future though I think you should definatly stick with online ordering.people seem to have the best luck with that.
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Corrinald

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Re: IWM orders?
« Reply #7 on: 04 February 2011, 15:58:54 »
in the future though I think you should definatly stick with online ordering.people seem to have the best luck with that.

I always order from the website and it rarely takes over a week for the stuff to arrive on my doorstep. They may just be busy at the moment too.

Stormlion1

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Re: IWM orders?
« Reply #8 on: 05 February 2011, 00:07:02 »
Week to two weeks for me, up to a month if I order from the archives I've noticed.

I don't set an example for others. I make examples of them.