So, watching facebook/twitter/etc wouldn't have told someone anything anyway. Not that I saw. And as pointed out upthread it's not a case of CGL being so small they don't have a person for social media communication... Dragonfire promotions made it out. I don't want to be a chicken little, but I can't help but worry about resources being diverted into outside/professional IT help being yet another straw upon the camel's back. I do sincerely hope we're far from the proverbial Last one, but at the very least we're one closer. Letting well meaning volunteers like the mods and ombudsman be the spokespeople about this incident isn't inspiring confidence.
EDIT: Upon rereading, my post is really full of nothing but negativity. On the chance any PTBs are actually reading it, I do want to at least express my appreciation over the efforts to restore the forums and congratulate them on getting them back so that we can resume indulging in talking about the hobby we all love once again.
Well, the DF posts made it out because Randall has been living, eating, breathing, sleeping (when he does sleep) and talking Dragonfire for the last six months. If you may have noticed that with the exception of Dragonfire Posts, Randall has .been harder to find than Bigfoot on Social Media (The rumor that there have been Randall sightings by Bigfoots have not been confirmed.) It's the main reason Brent had stepped in to take the LD chair from Randall.
And the number of full-time Catalyst employees is small, no more than ten full-time people. Most of the rest working for Catalyst are freelancers like myself, who stay in contact via the internet. Randall, among his many, many other duties, does most of Catalyst's social media, which is what it's been sparse for the last several months on anything but Dragonfire. The website problems didn't help, coming at exactly the wrong time.
Now, everyone's under the gun to get products ready for Gencon. All the editing, proofing, layout has to be done before sending the products to be printed is a massive task, and everyone is working a mile a minute. Dragonfire is still the big thing this year, so a lot of effort is being devoted to that, but other products are being worked on across the game lines.
I know it sounds like an excuse, but that's the truth.
Craig