Author Topic: IWM Contact for bad product?  (Read 553 times)

pheonixstorm

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IWM Contact for bad product?
« on: 09 December 2016, 18:36:33 »
Help! My LRM Carrier has no turret!

Bought a pair of LRM carriers and one blister (fully sealed) is missing its top/turret. Who should I contact??

Cache

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Re: IWM Contact for bad product?
« Reply #1 on: 09 December 2016, 22:06:51 »

pheonixstorm

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Re: IWM Contact for bad product?
« Reply #2 on: 10 December 2016, 00:45:50 »
 :-[ yeah...DOH!

JadeHellbringer

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Re: IWM Contact for bad product?
« Reply #3 on: 12 December 2016, 11:26:02 »
I was actually thinking about getting a couple sometime specifically to leave the turrets off so I could fashion AC/2 carriers, or even a mortar-carrier. (The spare turrets were then planned for fitting out as tower-top mounts). In case they send an entire new vehicle as the replacement and you still have a spare vehicle, give some thought to a custom build like that.
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Dragon41673

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Re: IWM Contact for bad product?
« Reply #4 on: 14 December 2016, 08:22:31 »
Their direct contact info is ihaveaproblem@ironwindmetals.com

If needed...I can reach out to them for you. Just PM me.
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Punishermark

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Re: IWM Contact for bad product?
« Reply #5 on: 14 December 2016, 11:07:37 »
Great service. I had a issue recently and they emailed me right away telling me they were rectifying the issue. O0  :)  :)

pheonixstorm

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Re: IWM Contact for bad product?
« Reply #6 on: 14 December 2016, 19:54:30 »
Yep, everything seems to be taken care of.