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Author Topic: Customer Service  (Read 36201 times)

shivanwurm

  • Master Sergeant
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  • Posts: 297
Re: Customer Service
« Reply #120 on: 07 November 2020, 02:52:34 »
My email/login on the Catalyst store is incorrect and not up to date, but there does not seem to be a way to update it from user side. I have tried emailing support I have not heard back from them.

bearda

  • Recruit
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  • Posts: 16
Re: Customer Service
« Reply #121 on: 13 December 2020, 11:55:45 »
It seems like the backlog for answering emails and the contact us form is now measured in weeks if not months. I'm incredibly frustrated that CGL can't even acknowledge an order issue after two weeks.