So from the 10th of April we go from "At this time there are no plans to go Epic exclusive, all keys are still steam keys, and GoG is now an option as they've done GoG Galaxy integration and have been talking to GoG for a very long time" To somewhere within the next 3 weeks after he said that in that AMA(up to the 30th of April as Russ said they signed the deal "end of April" during last nights AMA), into a signed deal with Epic. None of us were informed of the decision until yesterday. Russ claimed they couldn't give steam keys because of steam's policy, then why not give us GoG keys instead?
Don;t see any of this being different from...say a Wedding, where 2 people pledge in front of family and friends to "love-honor-and cherish til death do you part" to getting divorced a few months-years later.
Answer - because sometimes Crap happens - Things Change. April - No plans for Epic, Then, obviously things changed. Now we are Epic Exclusive. Maybe STEAM wanted Too much, Maybe Epic offered a lot more. who knows. Just like the Couple getting divorced, it's happening, and ultimately it is none of our (the consumer's) business or need to know.
You are buying a product. You are not a Shareholder in PGI. You have no Skin-in-the-Game.
Did the sell to you on a promise to be on STEAM? YES
Are they Going to be on STEAM now? NO
Did they break the contract you entered into with them? YES
Are they making you whole by letting you out? YES
In fact in a lot of people's cases, they are being left in a BETTER position as they have mech Packs, MC and other consumer goods they are allowing you to keep.
The point is, The Business landscape changed, and it changed in a way the benfited the Company (PGI), so they took advantage, and they are allowing people where able to back out.