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General BattleTech Discussion / Re: Customer Service
« Last post by Cache on Today at 15:07:58 »Physical item purchase from CGL store on 21 January not fulfilled.
Emailed customer service 3 March. Received auto-response, "We received your email request and it's gone into our automated system. We will respond as quickly as possible (though, admittedly, as we try to get caught up there will be a delay, for which we apologize sincerely). Thank you for understanding the delay."
No further contact.
Emailed customer service regarding new issue with digital product on 28 March. No response whatsoever.
Emailed customer service 3 March. Received auto-response, "We received your email request and it's gone into our automated system. We will respond as quickly as possible (though, admittedly, as we try to get caught up there will be a delay, for which we apologize sincerely). Thank you for understanding the delay."
No further contact.
Emailed customer service regarding new issue with digital product on 28 March. No response whatsoever.