Catalyst, you need to resolve that international shipping issue with your store. I wanted to use the coupon you sent to order the printed version of Battle of Tokayyid and cancelled the whole thing when I saw..
I live in Canada, just north, not Mars!
I've written to you in the past about this and I was told that you would "correct" this. In fact, here is the email content from mai 2019:
Thank you for reaching out and my apologies for not getting back to you sooner! We have recently been made aware of this issue and we are working on way to correct it. Unfortunately, I have not been given an update about it yet.
Our customers mean the world to us and if you have any further questions or concerns, please don't hesitate to reach out!
One more of your empty promises obviously. Shipping cost like this are simply highway robbery. I ship 1Kg boardgames across the world for half the price you want to charge here. Heck, you managed to ship an insanely huge box for the Invasion KS wave 1 stuff for about the same price!!!(6$ more)
And gotta love that Fedex price! What the heck is the (awful) deal with you warehouse!??!
What is infuriating is that you keep
promising stuff but you don't deliver on them, and you give no communications about them.
- Better CS - > emails still go unanswered for about everybody, and I'm still waiting(not really) for my missing 2 minis from the 3500B Intro box set
- Non ripoff shipping rate from your store warehouse -> years later, still no change
*sigh*