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BattleTech Miniatures and Terrain => Iron Wind Metals News and Announcements => Topic started by: damocles8 on 06 April 2019, 18:49:17

Title: Anyone Else Having Issues With Orders?
Post by: damocles8 on 06 April 2019, 18:49:17

So I placed an order last Thursday (3/28) with Iron Wind and my last update was Friday (3/29) saying it was processing.....I've never seen this long of a delay before, has anyone else been affected recently?

Title: Re: Anyone Else Having Issues With Orders?
Post by: kinwolf on 06 April 2019, 23:32:21

It took a week for my order to ship, but that was fine, I was in no rush.

Title: Re: Anyone Else Having Issues With Orders?
Post by: Valkerie on 07 April 2019, 00:04:01

If they've been off at a convention, that will slow things down a bit.

Also, orders that are heavy with archived items can take longer.  That's happened to me a few times.  In any case, they won't forget about you. :thumbsup:

Title: Re: Anyone Else Having Issues With Orders?
Post by: serrate on 07 April 2019, 07:59:11

Did they go to Adepticon? I know CGL did, but not sure about IWM.

Title: Re: Anyone Else Having Issues With Orders?
Post by: speck on 07 April 2019, 09:29:28

Quote from: damocles8 on 06 April 2019, 18:49:17

So I placed an order last Thursday (3/28) with Iron Wind and my last update was Friday (3/29) saying it was processing.....I've never seen this long of a delay before, has anyone else been affected recently?

Posted on the web store is a min 7 to 10 business days for fulfillment, but usually it can be less then that. Looking at the outstanding list on the store your should be shipping any time now. The delays come from many areas, some times if there is a call out the person handling web orders does not get a full day on it.

Title: Re: Anyone Else Having Issues With Orders?
Post by: damocles8 on 08 April 2019, 00:45:02

Thanks all for the responses.