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Cancelling an order on the store
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Topic: Cancelling an order on the store (Read 2145 times)
cypher226
Corporal
Posts: 56
Cancelling an order on the store
«
on:
05 July 2019, 03:06:35 »
Hi,
Ive been trying to cancel an order on the webstore and sent an email or two, but there's no apparent 'cancel' button - can someone from cgl advise how to ensure this item isn't shipped?
$50 shipping to the UK for a single t shirt is... Very expensive.
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Moonsword
Acutus Gladius
Global Moderator
Colonel
Posts: 16596
You interrupted me reading TROs for this?
Re: Cancelling an order on the store
«
Reply #1 on:
07 July 2019, 20:05:56 »
Sorry, I'm just now seeing this, and unfortunately I don't have an answer for you right now. However, I've raised the matter to the other mods internally, so hopefully they can get you pointed in the right direction.
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Moonsword
Acutus Gladius
Global Moderator
Colonel
Posts: 16596
You interrupted me reading TROs for this?
Re: Cancelling an order on the store
«
Reply #2 on:
08 July 2019, 05:32:27 »
The only place I can direct you is here:
customerservice@catalystgamelabs.com
I don't have any contacts over there but that's the official point of contact.
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cypher226
Corporal
Posts: 56
Re: Cancelling an order on the store
«
Reply #3 on:
09 July 2019, 03:42:06 »
Thanks Moonsword, it's sorted now :thumbsup:
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Cancelling an order on the store