Author Topic: Shadow Hawk Torso (Read 2425 times)

Daritus1988 · « **on:** 24 January 2022, 09:42:28 »

Hey folks,

is it a common isue with all newer Shadow Hawks (20-5141, 20-5169 and BT-399) to have deformed Torsos?

Prometheum5 · « **Reply #1 on:** 24 January 2022, 13:54:17 »

I've gone thru a couple of each variant without issue.

abou · « **Reply #2 on:** 24 January 2022, 14:02:50 »

IWM will address it. If you email them with a picture, they will likely replace it. They are good people.

speck · « **Reply #3 on:** 24 January 2022, 14:04:45 »

Hey folks,

is it a common isue with all newer Shadow Hawks (20-5141, 20-5169 and BT-399) to have deformed Torsos?

If you have an issue, fill out the support form on IWM website.

Sartris · « **Reply #4 on:** 24 January 2022, 23:26:47 »

https://ironwindmetals.com/index.php/returns-mis-packs is the customer service link. they're fantastic about replacing miscast or missing parts

Valkerie · « **Reply #5 on:** 25 January 2022, 00:36:48 »

I've got multiples of them. I've had no issues with the casting on any of them. Couple were missing parts, but they were promptly shipped out.

Daritus1988 · « **Reply #6 on:** 12 February 2022, 05:59:02 »

Got today my two spare torsos.

Thanks to Mark Yingling and Michael Noe for their fast and competent help.