If you've just sent the emails they will need time to take a look at them.
Thank you for the first response I've received since making my purchase on 8/5.
Yes....the email to customerservice@catalystgamelabs.com was sent the other day.
The email to store@catalystgamelabs.com was sent prior to that.
But the point that is getting missed is that I made a purchase from the Catalyst store on 8/5, and today is 8/22. You all accepted my payment and it has been three weeks and there has been ZERO update to the order.
I don't think I'm being unreasonable with inquiring about the status of my purchase.
Is the item in stock? It should be noted that at the time of my purchase it was listed as in stock.
If it is not in stock, when will it be in stock and when can I expect my order to be fulfilled?
I am seeing other online vendors stating that they will not get AS:CE in stock until December?