Poll

Only vote when you have received your shipping email. What is your pledge level?

Paper pusher
2 (1.5%)
Recruit
1 (0.8%)
Veteran
6 (4.5%)
Company
16 (12%)
Company Store
0 (0%)
Battalion
48 (36.1%)
Regiment
54 (40.6%)
Big Kappa
0 (0%)
I voted too soon
6 (4.5%)

Total Members Voted: 133

Author Topic: Help us determine our Kickstarter wait (Answers reset)  (Read 21570 times)

Zeruel

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #90 on: 17 July 2024, 09:43:07 »
 
What exactly are these 'Address Verifications' I keep hearing about? my Address is locked, yet I have never received an email or notification of any sort to 'lock/confirm my address'
got an email from QML for a final address verification, which also said if I didn't reply they would simply use the address on file ( so useful if you changed address from what you initially input)
« Last Edit: 17 July 2024, 09:45:22 by Zeruel »
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NeonKnight

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #91 on: 17 July 2024, 09:46:48 »
got an email from QML for a final address verification, which also said if I didn't reply they would simply use the address on file ( so useful if you changed address from what you initially input)

Thanx - very helpful.

And seeing as I have not moved in over 10 years (and have no plans on it), I should be good then
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SteelRaven

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #92 on: 17 July 2024, 11:11:55 »
Address verification 7/2, shipping confirmation today, Company+Strikers Pack. Considering this forum is a very small sample of the KS and there are those who ordered enough to start their own game store, still allot of unaccounted variables at play.
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MarauderD

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #93 on: 17 July 2024, 11:38:11 »
Looks like shipping occurs a little more than two weeks after address verification on average.  Good to know.

Charistoph

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #94 on: 17 July 2024, 19:01:19 »
Shipping email received July 17, 2024, 16:25 EDT.  ETA, July 20, 2024.

Address confirmation received July 2, 2024, 9:32 EDT.

Company Level, no Add-ons.
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Atlas3060

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #95 on: 18 July 2024, 11:45:39 »
Veteran Level

Email to verify shipping address: July 2
Email saying my stuff is shipping: July 15
Day I received items: July 18

Glad to have provided data to help
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Xan

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #96 on: 18 July 2024, 19:57:54 »
Got mine today.  Veteran level, and same as Atlas3060, email on the 2nd asking to verify address by the 5th. shipped the 15th arrived the 18th.  (original ETA was the 17th).

Agathos

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #97 on: 19 July 2024, 09:33:46 »
My delivery just slipped from today to tomorrow. I wonder if Crowdstrike's alpha strike is to blame.

ActionButler

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #98 on: 19 July 2024, 09:38:46 »
I would be shocked if the current... unfortunateness... didn't throw a massive spanner into the delivery schedule.
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NeonKnight

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #99 on: 19 July 2024, 10:00:05 »
I would be shocked if the current... unfortunateness... didn't throw a massive spanner into the delivery schedule.

Looks to only have impacted banks/Airline/medical.

Not sure how much of an impact on shipping.

I also just got back from the store, and was able to use bank card, as seems to be resolved now, just all the local IT needs to reboot. The speed of which is likely gonna be variable based on business (i.e. the Tim Hortons in the same complex was closed in Drive Thru as still resolving).
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Agathos

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #100 on: 19 July 2024, 10:08:48 »
Fedex isn't an airline exactly, but they do need airports.

MoneyLovinOgre4Hire

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #101 on: 19 July 2024, 10:21:14 »
Looks to only have impacted banks/Airline/medical.

I've heard it's significantly more widespread- a friend who works for the State of Virginia reported his department got affected by it, too.
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Teejay75

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #102 on: 19 July 2024, 10:30:00 »
I've heard it's significantly more widespread- a friend who works for the State of Virginia reported his department got affected by it, too.
I work at an auto manufacturing plant and many of the computers are still offline.

ActionButler

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #103 on: 19 July 2024, 10:53:53 »
Looks to only have impacted banks/Airline/medical.

Not sure how much of an impact on shipping.

I also just got back from the store, and was able to use bank card, as seems to be resolved now, just all the local IT needs to reboot. The speed of which is likely gonna be variable based on business (i.e. the Tim Hortons in the same complex was closed in Drive Thru as still resolving).

My employer isn't a bank, airline, or hospital and we're still missing whole swathes of our IT infrastructure (including - ironically - the system for reporting IT problems). The problem is confirmed to be Crowdstrike related and it has not yet been resolved. 
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MarauderD

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #104 on: 19 July 2024, 11:04:29 »
Looks to only have impacted banks/Airline/medical.

Not sure how much of an impact on shipping.

I also just got back from the store, and was able to use bank card, as seems to be resolved now, just all the local IT needs to reboot. The speed of which is likely gonna be variable based on business (i.e. the Tim Hortons in the same complex was closed in Drive Thru as still resolving).

I can only speak for the lower 48 continental United States.  My employer ships about 300-500 packages via UPS ground/FedEx ground every day.  These items do not use airports, and in many ways, the size and weight of the boxes would resemble Company sized pledges in the Kickstarter.  UPS and FedEx are working normally thus far today.  (In the Northern California area of roughly 15 million people)

I would think the KS shipping would be unaffected.  I can't speak for their IT or internet support, obviously.

Agathos

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #105 on: 19 July 2024, 11:11:19 »
Quote
FedEx has activated contingency plans to mitigate impacts from a global IT outage experienced by a third party software vendor. However, potential delays are possible for package deliveries with a commitment of July 19, 2024. FedEx is committed to providing the best service possible.

https://www.fedex.com/en-us/service-alerts.html?cmp=EMC-1002168-1-1-200-1111110-GLBL-US-EN-SRDISRUPT071924

So hopefully no matter unless your package was coming today.

jimdigris

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #106 on: 19 July 2024, 11:18:19 »
QML has reported no Crowdstrike problems on Facebook.

Charistoph

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #107 on: 19 July 2024, 11:27:53 »
I can only speak for the lower 48 continental United States.  My employer ships about 300-500 packages via UPS ground/FedEx ground every day.  These items do not use airports, and in many ways, the size and weight of the boxes would resemble Company sized pledges in the Kickstarter.  UPS and FedEx are working normally thus far today.  (In the Northern California area of roughly 15 million people)

I would think the KS shipping would be unaffected.  I can't speak for their IT or internet support, obviously.

I used to work for FedEx.  Ground does not use aircraft.  In fact, they are almost another sub-company.  So travel itself will not be affected. 

However, if sorting needs to be done mid-travel, i.e. your and my packages are in Louisiana and yours is expected to go north from there while mine needs to go west, then any outage of the network that provides direction for that sorting will cause delays.
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thedancingjoker

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #108 on: 19 July 2024, 11:31:12 »
I work at a hotel and while our computers were fine, they relied on servers that went down to actually manage the property.  Took 6 hours to get 90% of the way back to functional.

And I would expect that this will delay some shipping, but probably not by more than the day it takes to fix the software.

NeonKnight

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #109 on: 19 July 2024, 12:44:36 »
My employer isn't a bank, airline, or hospital and we're still missing whole swathes of our IT infrastructure (including - ironically - the system for reporting IT problems). The problem is confirmed to be Crowdstrike related and it has not yet been resolved.

Ah the joys of multiple news outlets and their various reporting styles.

My bad if my info was off.
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Charistoph

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #110 on: 20 July 2024, 22:21:33 »
Speaking of having troubles at stopping points, mine has been in the metropolis since early this morning and hasn't been moved to "Out for Delivery" all day.  That nasty glitch yesterday seems to have put things a day or two behind.
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GRUD

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #111 on: 21 July 2024, 00:10:01 »
Only vote when you have received your shipping email. In order to estimate how long it will take for our pledges to be pulled, I am asking for you to vote your pledge level.
Pardon my saying so, but I'm not sure this is really going to work like you want it to.  By voting when you get your Shipping email, the order has already been pulled and boxed up.  I got my "Verify Your Mailing Address" email on 12 July, but I've heard nothing since.  While I initially Pledged at the Company ($150.00) level, I later added on $620.00 more.   :embarrassed:  Of that, $390 was the LE BT Universe book, the new Cities Battlemats set, and the Legends II Combo.

How long will it take to pull MY order?   :huh:

Only QML knows, and they're too busy to say!   :grin:  Going by posts on FB, there doesn't seem to be any rhyme OR reason how they're fulfilling orders.   :undecided:  They're not going Alphabetically OR by Pledge Level, given that some people in one city have received theirs while others haven't even gotten an "Order Shipped" email yet.  That also rules out shipping to any specific City or State in any sort of order as well. 

"Bob in Milwaukee got his Company order 2 weeks ago, but Steve and Phil (also in Milwaukee) are still waiting to get their emails to verify their addresses, and they pledged at the Company Level as well."  Seems like they're going by random random!  :shocked:
 
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Charistoph

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #112 on: 22 July 2024, 18:21:08 »
Received mine today.  That kerfluffle last Friday delayed it from arriving Saturday to Monday.  Not CGL's or QML's fault, but rather lucky in a way.  I might have been away from the house when it arrived.
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pheonixstorm

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #113 on: 23 July 2024, 03:28:18 »
Mine shipped on the 19th and arrived on the 21st via FedEx. Definitely faster than USPS lol

17thRecon

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #114 on: 23 July 2024, 08:39:35 »
About 2 weeks ago got the “confirm address” email. Today got the “your order has shipped” email. Will update once I have it in hand.

klarg1

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #115 on: 23 July 2024, 08:45:20 »
Looks to only have impacted banks/Airline/medical.

Not sure how much of an impact on shipping.

I also just got back from the store, and was able to use bank card, as seems to be resolved now, just all the local IT needs to reboot. The speed of which is likely gonna be variable based on business (i.e. the Tim Hortons in the same complex was closed in Drive Thru as still resolving).

It affected a lot of businesses, but many (most?) seem to be back in motion.

A little bit of digging suggests that FedEx (for example) was disrupted but back in business by the weekend.

Rebel Yell

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #116 on: 23 July 2024, 12:08:16 »
Never got an email.

Showed up yesterday.
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cmerwin

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #117 on: 23 July 2024, 12:13:47 »
Following up on this thread...
  • Curious how many Regimental have not received their email & order?
  • How many Battalion have not received email & order?
I'm a Regimental backer and haven't received either. So I'm just curious.
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jimdigris

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #118 on: 23 July 2024, 12:17:45 »
Those two categories together represent more than 10,000 pledges.  Are you sure you want to read that many responses?

IronSphinx

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Re: Help us determine our Kickstarter wait (Answers reset)
« Reply #119 on: 23 July 2024, 12:19:30 »
Following up on this thread...
  • Curious how many Regimental have not received their email & order?
  • How many Battalion have not received email & order?
I'm a Regimental backer and haven't received either. So I'm just curious.
Battalion + a couple add-on's. Got the Address verification e-mail. Heard/received nothing since then. *shrug*
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