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MechWarrior Hall / Re: Word Association 36: SAY WHAT AGAIN!!!
« Last post by Akamia on Today at 12:16:52 »Universe
(the idiocy of LAAF planning is worthy of a whole separate thread-what kind of moron invests in producing heavy needlers when forty percent of your realm's been conquered by people in battle-armor that ignores needler fire? Lyrans, that's who..)Yes, but in black
UK backer here - I contacted CGL about VAT being charged on the books in my order, and gave them a breakdown of what was VAT-able and what was not and showed the correct VAT for my order, and they gave me a credit equal to the excess VAT being charged. I had a much smaller value of books on my order though.
Well as I feared the shipping cost update and charging occurred while I was on holiday so wasn't able to check until now - it does appear they have made a major error on VAT for the UK as books are zero-rated for VAT but VAT has simply been applied to the full amount of pledge + add-ons. In most cases this would be relatively minor however in my case I had $899.99 in books as addons so this did make a big difference in what was charged compared to what should be charged. I have raised this with Catalyst via the contact me button on kickstarter so hopefully it will be sorted soon but figured I'd post here in case there are any other UK backers who may be in a similar situation.
Some people mentioned contacting CGL about their VAT via the same process as used to contest the shipping charges and got a discount or store credit. Might be worth still trying?
Do you have any estimates as to when this will appear in MHQ? 0.49.20?