The chain of command is important, so, yes, I would agree with Jim that Dagmar (sp?) is going to his own C/O, not directly to the Liaison. At a guess, and this is only a guess from me, the liaison is figuring that the bandits already shot down the Karnov, that the cost of repairs was only going to go up, that the smoke indicated that the bandits were dug in with a plan, and because of these and the concern for the convoy, it was cheaper to pay the ransom.
Also, I would guess that the Liaison is probably going to try and get you guys to go bandit hunting now that the convoy isn't threatened any more. If the militia has a secure defensive position they can unleash you against the bandits.
Assuming, of course, that your contract will allow that, or that your people are angry enough that they're willing to go hunting despite the fact that the contract doesn't cover it.
(Is the governor getting just a LITTLE exasperated?)