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Author Topic: Web Page Error Accruing once in a while  (Read 4636 times)

Wrangler

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Web Page Error Accruing once in a while
« on: 14 July 2017, 06:30:42 »
Hi
I know you guys are still in recovery mode.  I'm just reporting just encase this wasn't seen. Properly is.
I'm getting 503 Gateway Error once in while I am going through the threads.  It's not a missing thread that still has link, its basically from what I get is
that webpage times out and is unable to load itself. It looks like I'm still on, but I get the 503 error.  One point yesterday 7/13/2017, the forums were unreachable briefly.

Thank you.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
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Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #1 on: 14 July 2017, 08:59:25 »
I just prodded people about server errors again myself over email.  I haven't seen any 503s, just mostly 504s (Gateway Timeout) and one 502 (Bad Gateway).  A 504 means that the front end server isn't getting a timely response from the back end.  The receptionist is at their desk and routing your call but no one's picking up when the receptionist calls them on the phone, basically.

Maingunnery

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Re: Web Page Error Accruing once in a while
« Reply #2 on: 14 July 2017, 09:02:52 »

I am getting 504's a lot.
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Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #3 on: 14 July 2017, 09:11:33 »
Yeah, there's one or two occasionally, then a spike and the boards are unreachable for a time.  I don't have access to get in there and investigate it myself or I'd be digging through log files right now.

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #4 on: 14 July 2017, 15:07:48 »
So looks like I don't have to start a timeout thread. Add me to the 504 crowd. Got that twice last night around 2:30 EST and 5:30 EST which is not known to be this sites busiest time for people to be posting.

Cryhavok101

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Re: Web Page Error Accruing once in a while
« Reply #5 on: 14 July 2017, 15:24:13 »
I've also been getting 504s. Less today than I was getting yesterday though.

Liam's Ghost

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Re: Web Page Error Accruing once in a while
« Reply #6 on: 14 July 2017, 16:08:15 »
I saw a spike of them around midnight (PST) last night. I assumed it was like the way the boards used to become inaccessible around 1 am every night.
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Daryk

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Re: Web Page Error Accruing once in a while
« Reply #7 on: 14 July 2017, 16:22:23 »
No, that maintenance period would give me "Unable to reach the page" errors, not 504s...

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #8 on: 14 July 2017, 16:46:26 »
Yeah this is a different annoyance than the backups from before.

Before it was like going to the DMV and waiting in line to get a renewed license. Way way too many people standing in line waiting because the line teller is extremely overworked.
Now it is more like trying to talk to someone who forgot to put their hearing aid in. Your words just aren't reaching them at all.

Daryk

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Re: Web Page Error Accruing once in a while
« Reply #9 on: 16 July 2017, 10:09:07 »
This is the first time I've been able to get in to the forum for somewhere between the last 1-2 hours.  It was all 504 errors.  I hope this helps track down whatever is causing them...

Daryk

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Re: Web Page Error Accruing once in a while
« Reply #10 on: 16 July 2017, 15:33:42 »
Just back after a few more hours of 504s today.  At this point, I'm actually hoping they're due to maintenance and not some unknown cause...

Ruger

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Re: Web Page Error Accruing once in a while
« Reply #11 on: 16 July 2017, 15:48:05 »
Between about 6AM abd 3:40 PM, whenever I tried to get on the boards, I could not...

Ruger
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YingJanshi

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Re: Web Page Error Accruing once in a while
« Reply #12 on: 16 July 2017, 22:29:15 »
Man...it really has been Gray Monday all over again... XD

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ANS Kamas P81

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Re: Web Page Error Accruing once in a while
« Reply #14 on: 17 July 2017, 00:23:15 »
Fortiething the comments about 504/503, I'm getting those pretty much every night overnight (say, midnight to 3am or so pacific) and it's been doing it all day as well, until now (9:20 pm).

marauder648

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Re: Web Page Error Accruing once in a while
« Reply #15 on: 17 July 2017, 00:47:54 »
I'm in the UK and had 504's pretty much all day yesterday.
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Euphonium

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Re: Web Page Error Accruing once in a while
« Reply #16 on: 17 July 2017, 13:54:06 »
I'm in the UK.
If I try to go straight to the forums using my shorrtcut (http://bg.battletech.com/forums/index.php) I get a 504 error.
If I go to the main page then use the forums button it seems to be fine.
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Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #17 on: 17 July 2017, 14:39:00 »
I'm in the US and I got the 504 Gateway error just hour ago.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
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Simon Landmine

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Re: Web Page Error Accruing once in a while
« Reply #18 on: 17 July 2017, 14:45:39 »
I'm the UK, and you can add me to the 504th Legion too. On and off for the last several days.
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marauder648

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Re: Web Page Error Accruing once in a while
« Reply #19 on: 17 July 2017, 15:53:28 »
Another brit here and yeah 504 less than a hour ago and on and off throughout the day.
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Baldur Mekorig

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Re: Web Page Error Accruing once in a while
« Reply #20 on: 17 July 2017, 17:49:11 »
Dirty Peripheric bum...i mean, argentinian here, we got the 504 Time Out error almost once a day.
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Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #21 on: 17 July 2017, 18:16:12 »
I'm well aware they're continuing.  This is highly unlikely to be location or browser related and affects multiple sites.

I've continued to pass reports along and follow up with the person communicating with the host.  We'll post more information when we have something to share.

worktroll

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Re: Web Page Error Accruing once in a while
« Reply #22 on: 17 July 2017, 18:28:58 »
I'm the UK, and you can add me to the 504th Legion too. On and off for the last several days.

No, no! It's ComStar's 504th "Gateway" division. It was on timeout during the succession wars, but was activated a number of times from the Clan Invasion onwards ...
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pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #23 on: 17 July 2017, 18:42:15 »
I do hope it gets resolved soon. I'm starting to miss the old forum blackouts....

Daryk

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Re: Web Page Error Accruing once in a while
« Reply #24 on: 17 July 2017, 19:55:31 »
I'm the UK, and you can add me to the 504th Legion too. On and off for the last several days.
No, no! It's ComStar's 504th "Gateway" division. It was on timeout during the succession wars, but was activated a number of times from the Clan Invasion onwards ...
All right, one of those two needs to be the thread title...

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #25 on: 17 July 2017, 21:43:37 »
You know, maybe it's me...but seems these 504 gateway errors are happening at the same time each time it happens.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Simon Landmine

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Re: Web Page Error Accruing once in a while
« Reply #26 on: 18 July 2017, 06:43:53 »
No, no! It's ComStar's 504th "Gateway" division. It was on timeout during the succession wars, but was activated a number of times from the Clan Invasion onwards ...

[grin] Nice.
"That's Lieutenant Faceplant to you, Corporal!"
Things that I have learnt through clicking too fast on 'Move Done' on MegaMek: Double-check the CF of the building before jumping onto it, check artillery arrival times before standing in the neighbouring hex, and don't run across your own minefield.

Valkerie

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Re: Web Page Error Accruing once in a while
« Reply #27 on: 18 July 2017, 23:39:27 »
Here some good news: no 504s for me today.  Tried to login and different points throughout the day and never had a problem.  That had not been the case up through yesterday.  Thanks to all involved!   :) (I'll give a thumbs up smiley and applause when they come back)
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mbear

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Re: Web Page Error Accruing once in a while
« Reply #29 on: 21 July 2017, 08:56:40 »
I didn't have one yesterday, but today (2017-07-21) I had one at 8:45AM EST. Happened on two laptops.

Edit: Happened for me just now, for 30 minutes. 10-10:30AM.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #30 on: 21 July 2017, 11:44:48 »
Had two today within couple hours of one another. I just got out of a 504 Error that lasted 40 minutes.

Let us know if you want us not keep reporting it, but its pretty daily.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #31 on: 21 July 2017, 14:36:12 »
I'm seeing them too, at around the same time some of you report them.  I don't have direct contact with the group managing the server now and our conduit is busy doing things but I'll press this again next week.

Keep letting us know if you have extended issues.  If you see one and it goes away, that's less notable.

Valkerie

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Re: Web Page Error Accruing once in a while
« Reply #32 on: 24 July 2017, 01:08:22 »
I had an extended outage today.  From around 5:30 PM (PDT) until around 9:30 PM or so.  Timed out every time in that window.  That hasn't happened in about a week now.  Other than that everything has been functional today.
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Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #33 on: 24 July 2017, 07:46:52 »
Yeah, it happened me last night as well.  Those 504 gateway errors are getting annoying…I hope it’s not going to cascade into something worse.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Simon Landmine

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Re: Web Page Error Accruing once in a while
« Reply #34 on: 24 July 2017, 10:58:08 »
Yep, I got hit by the 504th again last night. Think it was around 0100 or 0200 BST.
"That's Lieutenant Faceplant to you, Corporal!"
Things that I have learnt through clicking too fast on 'Move Done' on MegaMek: Double-check the CF of the building before jumping onto it, check artillery arrival times before standing in the neighbouring hex, and don't run across your own minefield.

mbear

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Re: Web Page Error Accruing once in a while
« Reply #35 on: 25 July 2017, 07:57:30 »
As a follow-up, I haven't seen any for the past few days, but maybe I'm just lucky. (mbear knocks wood to keep the luck going)

When will I learn that fate has no willpower and always gives in to temptation? 7/26/2017, 6:45AM, 504 error received.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #36 on: 26 July 2017, 08:02:12 »
Just went through another hour of 504 Gateway errors for 2 hours. Ended roughly 8am Eastern US
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Tymers Realm

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Re: Web Page Error Accruing once in a while
« Reply #37 on: 26 July 2017, 14:15:01 »
I was getting 504s for nearly the last 2 hours. from about 11am - 1pm CDT.

Vition2

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Re: Web Page Error Accruing once in a while
« Reply #38 on: 26 July 2017, 14:52:56 »
I was getting 504s for nearly the last 2 hours. from about 11am - 1pm CDT.

I saw this one too.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #39 on: 26 July 2017, 15:36:30 »
I've been cut off from late morning (10 AM and early afternoon until right now (3pm).

That's one nasty error, at least the forums are intact...
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #40 on: 26 July 2017, 21:07:02 »
It's more intermittent than that.  I was able to get in at different points in that window.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #41 on: 27 July 2017, 06:46:44 »
Is the company that suppose to handle the website working on it?  My impression is the volunteers aren't doing that anymore.
I was cut off most of the night yesterday evening.  One moment i was on, refreshed my page and bam i'm hit with a 504 Error.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Liam's Ghost

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Re: Web Page Error Accruing once in a while
« Reply #42 on: 27 July 2017, 06:58:52 »
Is the company that suppose to handle the website working on it?  My impression is the volunteers aren't doing that anymore.
I was cut off most of the night yesterday evening.  One moment i was on, refreshed my page and bam i'm hit with a 504 Error.

As I understand it, that's not a website error, but a server side error.
Good news is the lab boys say the symptoms of asbestos poisoning show an immediate latency of 44.6 years. So if you're thirty or over you're laughing. Worst case scenario you miss out on a few rounds of canasta, plus you've forwarded the cause of science by three centuries. I punch those numbers into my calculator, it makes a happy face.

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Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #43 on: 27 July 2017, 07:19:55 »
To put it in non-technical terms, a 504 error means the receptionist is at the front desk and trying to route your request but the person in the back office they're trying to reach isn't picking up the phone in a timely manner.  My suspicion is that the back end is eventually responding correctly because I've seen times where the server is slow but comes back within the timeout, as well as times where a post 504s out but is there when the server becomes responsive again.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #44 on: 27 July 2017, 07:22:24 »
I've noticed slow-downs as well. I thought was just my connection having issues.  So there problem with server essentially?  This 504 error didn't start happening until we moved, but the slowness of the forums themselves has been around for months i am judging this correct.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #45 on: 27 July 2017, 07:28:26 »
This is not the same same server.  I agree there's something going on that's problematic.  However, leaping to conclusions beyond "we have an intermittent performance issue" is premature given the information available.

When it's not bogged down for whatever reason, this server is quite a bit snappier and more responsive than the last one.  It's night and day when I'm posting product pages or adjusting content.  Once we can resolve the intermittent issue, I suspect people will be very pleased with the site's performance.

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Re: Web Page Error Accruing once in a while
« Reply #46 on: 28 July 2017, 08:24:51 »
We know there's been an extended downtime of 504 errors.  I've already reached out about it and will let you know what I hear about what's going on.

ANS Kamas P81

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Re: Web Page Error Accruing once in a while
« Reply #47 on: 28 July 2017, 12:13:31 »
We know there's been an extended downtime of 504 errors.  I've already reached out about it and will let you know what I hear about what's going on.
I blame the Star Adders.

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Re: Web Page Error Accruing once in a while
« Reply #48 on: 28 July 2017, 12:18:41 »
I blame the Star Adders.
That's gotta be it, CGL has been trolling us with the actual identity of the ilClan.

YingJanshi

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Re: Web Page Error Accruing once in a while
« Reply #49 on: 28 July 2017, 17:23:34 »
Whew...been down since yesterday morning...glad to see you guys again... O.o

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Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #50 on: 28 July 2017, 21:10:29 »
Any word from whomever is maintaining the site?  I think we were better off with the volunteers at this rate..  #P
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

garhkal

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Re: Web Page Error Accruing once in a while
« Reply #51 on: 29 July 2017, 00:19:30 »
I've had it be intermittent for me over the past 3 days..  This is the first time i've gotten on since afternoon on the 26th, and actually been able to post...
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guardiandashi

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Re: Web Page Error Accruing once in a while
« Reply #52 on: 29 July 2017, 01:53:09 »
about 1/2 the week I was unable to even get to the site, and when I used a "is it up" query those sites said it was down as well so whatever the issue is its been pretty consistently borked.

this was both from my house, and multiple work sites.

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Re: Web Page Error Accruing once in a while
« Reply #53 on: 31 July 2017, 12:00:26 »
As an update I know  that from -7:30 til at least 10:30 last night pst I was unable to get to the forums

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Re: Web Page Error Accruing once in a while
« Reply #54 on: 31 July 2017, 12:31:12 »
I could not get on from Midnight to 6am MST
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Re: Web Page Error Accruing once in a while
« Reply #55 on: 31 July 2017, 12:55:40 »
same. 
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Tymers Realm

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Re: Web Page Error Accruing once in a while
« Reply #56 on: 31 July 2017, 16:35:17 »
I just had a brief 504ing from like noon-3:30pm CDT

garhkal

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Re: Web Page Error Accruing once in a while
« Reply #57 on: 01 August 2017, 00:04:27 »
I've also been having issues, getting in over the next few days..
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pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #58 on: 01 August 2017, 08:05:57 »
Are the CGL sites on a paid hosting service, Co-located, run from some guys basement???

If its a paid service then someone needs to be fired from that company or CGL should get a few months of free service over this BS. I've seen better reliability from webservers hosted out of someones house.

Kept getting the 504 for most of Sunday.. get frustrating when you are in the middle of writing up a long post, hit submit, then bam.. 504

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Re: Web Page Error Accruing once in a while
« Reply #59 on: 01 August 2017, 20:16:57 »
Kept getting error from when I tried to get on at 6PM Eastern until about 8 PM Eastern...

Don't know if it was doing it prior to that today...

Ruger
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Re: Web Page Error Accruing once in a while
« Reply #60 on: 02 August 2017, 05:12:21 »
Just got in for the first time since yesterday evening.  It was 504s from about 1900 EDT last night.

guardiandashi

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Re: Web Page Error Accruing once in a while
« Reply #61 on: 02 August 2017, 05:24:20 »
I just got in as well it had been acting up since around 9pm pst or earlier

Trace Coburn

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Re: Web Page Error Accruing once in a while
« Reply #62 on: 02 August 2017, 05:54:46 »
  [copper]
  A-hem.  Gentlefolk all, the Moderators and forum staff are well aware of the recent 504 problems — and believe me, they’re even more frustrating to us than they are to the general membership.
  That said, I would caution everyone to take a deep breath, keep a firm hold on their tempers, and please, be patient.  All possible efforts are being directed towards a solution, but in the meantime, hostile comments and flying off the handle will do no-one any good — least of all the poster(s) who might get hit with enforcement actions under Rules #1 or #3.
  / [copper]

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Re: Web Page Error Accruing once in a while
« Reply #63 on: 02 August 2017, 05:56:23 »
You still want us to report when we get the errors though, right?

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #64 on: 02 August 2017, 06:00:11 »
I just got in as well it had been acting up since around 9pm pst or earlier

Same here.

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Re: Web Page Error Accruing once in a while
« Reply #65 on: 02 August 2017, 06:49:19 »
You don't suppose (this sounding stupid) that part of the computers that linking into the server are physically overheating and shutting down do guys think?  The server isn't connecting fully.  With my limited computer background, i remember sometimes depending where their stored. Could it be that the computer being used to link the internet maybe temporarily shutting down to overheating or something like that.  Way this seems to come and go, it kinda strikes me something like that behavior.  That or it's software that's corrupt.
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Cryhavok101

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Re: Web Page Error Accruing once in a while
« Reply #66 on: 02 August 2017, 08:59:44 »
I just had the error from yesterday 4 pm mountain to 6:50 am mountain this morning.

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Re: Web Page Error Accruing once in a while
« Reply #67 on: 02 August 2017, 09:12:25 »
That was intermittent with a lot of bad luck on your end.  The site was not unavailable that entire time.

Tymers Realm

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Re: Web Page Error Accruing once in a while
« Reply #68 on: 02 August 2017, 09:20:59 »
I'm in Central time zone, but I was experiencing the 504 fro roughly the same timeframe.

Moonsword

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Re: Web Page Error Accruing once in a while
« Reply #69 on: 02 August 2017, 09:42:20 »
There were 504 issues at various points during that time frame, yes, including one around 8 AM Eastern this morning. There were also people posting in this thread in that time frame.

JadeHellbringer

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Re: Web Page Error Accruing once in a while
« Reply #70 on: 02 August 2017, 10:09:52 »
You still want us to report when we get the errors though, right?

To be honest, and please don't take this wrong, but... nah. Others may disagree with me (Moonsword?), but from where I sit... we know the problem, it's just not something we have a lot we can do about at the moment but wave our hands at the web monkeys and shout "HAAAALP!" about.

The problem IS being looked into, and as was said above there's no one more frustrated with this than the forum staff, I can assure you. But for now, the best we can ask you for is patience, civility, and maybe a beer or two if you're so obliged. ;)

Now, one thing I AM noticing, as Moonsword just alluded to, is that while some people seem to be showing errors at one point in the day or another, others seem to be accessing the page at that point without any problem- I'm showing that Moonsword posted at 8:42 EST, for example, at a point when I was getting a 504 error. That's interesting to me- like it's less of a blackout of the page and more of a brownout, where some can get in but others can't. Maybe I'm wrong on that (known to happen on occasion), but it IS interesting.
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Re: Web Page Error Accruing once in a while
« Reply #71 on: 02 August 2017, 10:15:07 »
No problem, and thanks for the follow up.  I'll just grin and bear it until it's fixed.

Cryhavok101

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Re: Web Page Error Accruing once in a while
« Reply #72 on: 02 August 2017, 10:58:53 »
To be honest, and please don't take this wrong, but... nah. Others may disagree with me (Moonsword?), but from where I sit... we know the problem, it's just not something we have a lot we can do about at the moment but wave our hands at the web monkeys and shout "HAAAALP!" about.

The problem IS being looked into, and as was said above there's no one more frustrated with this than the forum staff, I can assure you. But for now, the best we can ask you for is patience, civility, and maybe a beer or two if you're so obliged. ;)

If recording our outage times isn't useful to you guys, I'll lay off it.

That was intermittent with a lot of bad luck on your end.  The site was not unavailable that entire time.

I don't doubt it. I certainly was only checking occasionally, and was asleep for 7 hours of that time. For all I know it was up for me the entire time I was asleep lol.

JadeHellbringer

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Re: Web Page Error Accruing once in a while
« Reply #73 on: 02 August 2017, 11:14:47 »
I can't speak to whether it's useful to guys who actually have some web capability like Moonsword here- just that they're aware of the problem (as we all are at this point), and that we ask that people remain calm about this. It's not a fun time for us either, as you probably can imagine.
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pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #74 on: 02 August 2017, 11:16:52 »
I've never run a website with the 504 issue before, but every site I have run has used apache.

garhkal

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Re: Web Page Error Accruing once in a while
« Reply #75 on: 02 August 2017, 16:03:40 »
Now, one thing I AM noticing, as Moonsword just alluded to, is that while some people seem to be showing errors at one point in the day or another, others seem to be accessing the page at that point without any problem- I'm showing that Moonsword posted at 8:42 EST, for example, at a point when I was getting a 504 error. That's interesting to me- like it's less of a blackout of the page and more of a brownout, where some can get in but others can't. Maybe I'm wrong on that (known to happen on occasion), but it IS interesting.

That definitely sounds wonkey.  I've known it to RARELY happen before, but usually with overseas peeps accessing a stateside site, when some of the routers between their country and the US being down..  Or something like that..
But not from people IN the us having the capacity to access while others in the US not..

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Major Headcase

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Re: Web Page Error Accruing once in a while
« Reply #76 on: 03 August 2017, 00:36:24 »
I was just figuring access to the forums were being rationed out.. 😉 I get my time in the yard with y'all for 1 hour every other day, maybe more if I behave myself, I'm happy. 😁
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worktroll

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Re: Web Page Error Accruing once in a while
« Reply #77 on: 03 August 2017, 00:37:37 »
Except the currency isn't cigarettes, it's minis ...
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Simon Landmine

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Re: Web Page Error Accruing once in a while
« Reply #78 on: 03 August 2017, 06:52:33 »
Now, one thing I AM noticing, as Moonsword just alluded to, is that while some people seem to be showing errors at one point in the day or another, others seem to be accessing the page at that point without any problem- I'm showing that Moonsword posted at 8:42 EST, for example, at a point when I was getting a 504 error. That's interesting to me- like it's less of a blackout of the page and more of a brownout, where some can get in but others can't. Maybe I'm wrong on that (known to happen on occasion), but it IS interesting.

Definitely sounds like a brownout analogue, or some form of access throttling, like a 'simultaneous usage limit' or something. Good luck!
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Tymers Realm

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Re: Web Page Error Accruing once in a while
« Reply #79 on: 04 August 2017, 09:29:41 »
Odd...
I just did a couple of page reloads and got 502-Bad Gateway errors for a couple of minutes.
This was around 8:10 - 8:25am CDT or so.

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Re: Web Page Error Accruing once in a while
« Reply #80 on: 04 August 2017, 09:52:41 »
Same here... I think the 502s are essentially the same as the 504s as far as troubleshooting goes, though.

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #81 on: 04 August 2017, 19:33:47 »
Definitely sounds like a brownout analogue, or some form of access throttling, like a 'simultaneous usage limit' or something. Good luck!

The problem with this is the fact that this is a low volume website, even if ALL of the catalyst websites use the same server. While most the websites I have run never hit more than 200 simultaneous users, I have never run across this kind of error even on much much busier sites run under a hosting service. The only usage limit I have seen is generally bandwidth throttling. That being mbps or a monthly cap.

guardiandashi

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Re: Web Page Error Accruing once in a while
« Reply #82 on: 05 August 2017, 02:24:36 »
Take a look at https://asdqwe.net/blog/solutions-504-gateway it goes into the tweaks that typically fix the issue, but it reminds me ofor the old dos buffers and files tweaks that sometimes had to be done to get games to work.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #83 on: 06 August 2017, 07:16:55 »
I was cut off almost for 24 hours this time.  Someone poke the administrators, we need move this forums to another machine or something.  People will stop coming if this gets into multiple days....
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Phobos101

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Re: Web Page Error Accruing once in a while
« Reply #84 on: 06 August 2017, 07:19:34 »
As  per Wrangler - 24 hours no forum for me too. Mostly 504s,and a few 502s. but for the last couple of weeks I've been having issues on and off every day.

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Re: Web Page Error Accruing once in a while
« Reply #85 on: 06 August 2017, 07:41:36 »
All you can do - and all I can do, for that matter - is be patient and wait for this to get fixed.  As a reminder, our staff does not have access to the server, which means we have to wait until someone who does fixes this.  I agree that is taking a great deal of time but please be patient.  When there's some sort of substantive news, it will be shared.

We would also appreciate posters refraining from hyperbolic commentary on the server.

Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #86 on: 06 August 2017, 07:55:58 »
Sorry, Moonstone. I'm am worried and feel bit helpless.  As long were kept in the know that someone is actually fixing this.  It all i ever ask.  Thank You.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

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Re: Web Page Error Accruing once in a while
« Reply #87 on: 06 August 2017, 08:24:17 »
I'm in about the same boat, although with more frustration than worry most of the time.  I wish I had something substantive to offer here but I don't.  That's frustrating and I know it doesn't do much to address anyone's concerns.  All I can say is the forum staff is not ignoring this.

Simon Landmine

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Re: Web Page Error Accruing once in a while
« Reply #88 on: 10 August 2017, 19:34:18 »
FX: Loads a beer keg into the Mech Mortar, and lobs it in the direction of the Frustrated Forum Team camp. (Other beverages available, although not all might survive launch.)
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worktroll

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Re: Web Page Error Accruing once in a while
« Reply #89 on: 10 August 2017, 20:07:15 »
Karben4 have a nice looking red ale called "Martian Sunshine". If any forum members can swing by Michigan before coming down my way ...

W O0
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* The Housebook series is from the 80's and is the foundation of Btech, the 80's heart wrapped in heavy metal that beats to this day - Sigma
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* Because Battletech is a conspiracy by Habsburg & Bourbon pretenders - MadCapellan
* The Hellbringer is cool, either way. It's not cool because it's bad, it's cool because it's bad with balls - Nightsky
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Wrangler

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Re: Web Page Error Accruing once in a while
« Reply #90 on: 11 August 2017, 21:02:53 »
That was long stretch this time.  Since last night until this evening for me.  I got 502 and 504 errors.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

trboturtle

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Re: Web Page Error Accruing once in a while
« Reply #91 on: 11 August 2017, 21:04:43 »
That was long stretch this time.  Since last night until this evening for me.  I got 502 and 504 errors.

Same here....

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YingJanshi

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Re: Web Page Error Accruing once in a while
« Reply #92 on: 11 August 2017, 21:25:43 »
Been a couple days for me...

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qc mech3

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Re: Web Page Error Accruing once in a while
« Reply #93 on: 11 August 2017, 23:08:00 »
Same here. Getting 502's error for more then 20 hours before accessing the forum right before I go to bed, look at it in the morning and lose it when I change page or post.  :-\

All that since the last 2 weeks.  :-\ :-\

NeonKnight

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Re: Web Page Error Accruing once in a while
« Reply #94 on: 11 August 2017, 23:12:18 »
Probably paying for finite bandwidth. So get yet posts in now before the limit is reached.
AGENT #575, Vancouver Canada

mbear

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Re: Web Page Error Accruing once in a while
« Reply #95 on: 14 August 2017, 08:46:02 »
On the bright side, now I understand how Fortress Republic works. You try to get in, but you can't. ;)

garhkal

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Re: Web Page Error Accruing once in a while
« Reply #96 on: 14 August 2017, 14:23:02 »
Except the currency isn't cigarettes, it's minis ...

ANd you don't have to worry about being shanked!
It's not who you kill, but how they die!
You can't shoot what you can't see.
You can not dodge it if you don't know it's coming.

JadeHellbringer

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Re: Web Page Error Accruing once in a while
« Reply #97 on: 14 August 2017, 14:58:36 »
ANd you don't have to worry about being shanked!

It's adorable that you think that.  [blank]
"There's a difference between the soldier and his fight,
But the warrior knows the true meaning of his life."
+Larry and his Flask, 'Blood Drunk'+

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+Crow T. Robot+

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #98 on: 14 August 2017, 15:13:30 »
So has ComStar been fired or are they praying extra extra hard right now for the stability?

Tymers Realm

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Re: Web Page Error Accruing once in a while
« Reply #99 on: 14 August 2017, 15:41:58 »
So has ComStar been fired or are they praying extra extra hard right now for the stability?
I wouldn't complain. If the stability issues have been worked out, so much the better.
That way when the confirm-able GenCon news hits, the Forums'll be able to handle it.

pheonixstorm

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Re: Web Page Error Accruing once in a while
« Reply #100 on: 14 August 2017, 15:54:13 »
Hope so, but I still wonder if the real issue was found or if some bits were just fiddled with for a temp fix.

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Re: Web Page Error Accruing once in a while
« Reply #101 on: 19 August 2017, 01:12:22 »
Hope so, but I still wonder if the real issue was found or if some bits were just fiddled with for a temp fix.

i find that in tech troubleshooting, the only difference between the two is results rather than method.