Register Register

Author Topic: Web Page Error Accruing once in a while  (Read 4633 times)

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #30 on: 21 July 2017, 11:44:48 »
Had two today within couple hours of one another. I just got out of a 504 Error that lasted 40 minutes.

Let us know if you want us not keep reporting it, but its pretty daily.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

  • Global Moderator
  • Colonel
  • *
  • Posts: 14027
Re: Web Page Error Accruing once in a while
« Reply #31 on: 21 July 2017, 14:36:12 »
I'm seeing them too, at around the same time some of you report them.  I don't have direct contact with the group managing the server now and our conduit is busy doing things but I'll press this again next week.

Keep letting us know if you have extended issues.  If you see one and it goes away, that's less notable.

Valkerie

  • Warrant Officer
  • *
  • Posts: 704
  • Gravity always wins.
Re: Web Page Error Accruing once in a while
« Reply #32 on: 24 July 2017, 01:08:22 »
I had an extended outage today.  From around 5:30 PM (PDT) until around 9:30 PM or so.  Timed out every time in that window.  That hasn't happened in about a week now.  Other than that everything has been functional today.
There is no avoiding war; it can only be postponed to the advantage of others.   -Machiavelli

Outside of a dog, a book is a man's best friend.  Inside of a dog, it's too dark to read.  -Groucho Markx

Greetings, Mechwarrior!  You have been recruited by the Star League to defend the frontier against...Oops, wrong universe.  -unknown SLDF Recruiter

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #33 on: 24 July 2017, 07:46:52 »
Yeah, it happened me last night as well.  Those 504 gateway errors are getting annoying…I hope it’s not going to cascade into something worse.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Simon Landmine

  • Master Sergeant
  • *
  • Posts: 263
Re: Web Page Error Accruing once in a while
« Reply #34 on: 24 July 2017, 10:58:08 »
Yep, I got hit by the 504th again last night. Think it was around 0100 or 0200 BST.
"That's Lieutenant Faceplant to you, Corporal!"
Things that I have learnt through clicking too fast on 'Move Done' on MegaMek: Double-check the CF of the building before jumping onto it, check artillery arrival times before standing in the neighbouring hex, and don't run across your own minefield.

mbear

  • Stood Far Back When The Gravitas Was Handed Out
  • Major
  • *
  • Posts: 3481
    • Tower of Jade
Re: Web Page Error Accruing once in a while
« Reply #35 on: 25 July 2017, 07:57:30 »
As a follow-up, I haven't seen any for the past few days, but maybe I'm just lucky. (mbear knocks wood to keep the luck going)

When will I learn that fate has no willpower and always gives in to temptation? 7/26/2017, 6:45AM, 504 error received.

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #36 on: 26 July 2017, 08:02:12 »
Just went through another hour of 504 Gateway errors for 2 hours. Ended roughly 8am Eastern US
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Tymers Realm

  • Lieutenant
  • *
  • Posts: 1016
Re: Web Page Error Accruing once in a while
« Reply #37 on: 26 July 2017, 14:15:01 »
I was getting 504s for nearly the last 2 hours. from about 11am - 1pm CDT.

Vition2

  • Warrant Officer
  • *
  • Posts: 796
Re: Web Page Error Accruing once in a while
« Reply #38 on: 26 July 2017, 14:52:56 »
I was getting 504s for nearly the last 2 hours. from about 11am - 1pm CDT.

I saw this one too.

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #39 on: 26 July 2017, 15:36:30 »
I've been cut off from late morning (10 AM and early afternoon until right now (3pm).

That's one nasty error, at least the forums are intact...
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

  • Global Moderator
  • Colonel
  • *
  • Posts: 14027
Re: Web Page Error Accruing once in a while
« Reply #40 on: 26 July 2017, 21:07:02 »
It's more intermittent than that.  I was able to get in at different points in that window.

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #41 on: 27 July 2017, 06:46:44 »
Is the company that suppose to handle the website working on it?  My impression is the volunteers aren't doing that anymore.
I was cut off most of the night yesterday evening.  One moment i was on, refreshed my page and bam i'm hit with a 504 Error.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Liam's Ghost

  • Major
  • *
  • Posts: 4930
  • naps, noms, and more naps.
Re: Web Page Error Accruing once in a while
« Reply #42 on: 27 July 2017, 06:58:52 »
Is the company that suppose to handle the website working on it?  My impression is the volunteers aren't doing that anymore.
I was cut off most of the night yesterday evening.  One moment i was on, refreshed my page and bam i'm hit with a 504 Error.

As I understand it, that's not a website error, but a server side error.
Good news is the lab boys say the symptoms of asbestos poisoning show an immediate latency of 44.6 years. So if you're thirty or over you're laughing. Worst case scenario you miss out on a few rounds of canasta, plus you've forwarded the cause of science by three centuries. I punch those numbers into my calculator, it makes a happy face.

(indirect accessory to the) Slayer of Monitors!

Moonsword

  • Global Moderator
  • Colonel
  • *
  • Posts: 14027
Re: Web Page Error Accruing once in a while
« Reply #43 on: 27 July 2017, 07:19:55 »
To put it in non-technical terms, a 504 error means the receptionist is at the front desk and trying to route your request but the person in the back office they're trying to reach isn't picking up the phone in a timely manner.  My suspicion is that the back end is eventually responding correctly because I've seen times where the server is slow but comes back within the timeout, as well as times where a post 504s out but is there when the server becomes responsive again.

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #44 on: 27 July 2017, 07:22:24 »
I've noticed slow-downs as well. I thought was just my connection having issues.  So there problem with server essentially?  This 504 error didn't start happening until we moved, but the slowness of the forums themselves has been around for months i am judging this correct.
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Moonsword

  • Global Moderator
  • Colonel
  • *
  • Posts: 14027
Re: Web Page Error Accruing once in a while
« Reply #45 on: 27 July 2017, 07:28:26 »
This is not the same same server.  I agree there's something going on that's problematic.  However, leaping to conclusions beyond "we have an intermittent performance issue" is premature given the information available.

When it's not bogged down for whatever reason, this server is quite a bit snappier and more responsive than the last one.  It's night and day when I'm posting product pages or adjusting content.  Once we can resolve the intermittent issue, I suspect people will be very pleased with the site's performance.

Moonsword

  • Global Moderator
  • Colonel
  • *
  • Posts: 14027
Re: Web Page Error Accruing once in a while
« Reply #46 on: 28 July 2017, 08:24:51 »
We know there's been an extended downtime of 504 errors.  I've already reached out about it and will let you know what I hear about what's going on.

ANS Kamas P81

  • Lieutenant Colonel
  • *
  • Posts: 8752
Re: Web Page Error Accruing once in a while
« Reply #47 on: 28 July 2017, 12:13:31 »
We know there's been an extended downtime of 504 errors.  I've already reached out about it and will let you know what I hear about what's going on.
I blame the Star Adders.

Vition2

  • Warrant Officer
  • *
  • Posts: 796
Re: Web Page Error Accruing once in a while
« Reply #48 on: 28 July 2017, 12:18:41 »
I blame the Star Adders.
That's gotta be it, CGL has been trolling us with the actual identity of the ilClan.

YingJanshi

  • Major
  • *
  • Posts: 4203
Re: Web Page Error Accruing once in a while
« Reply #49 on: 28 July 2017, 17:23:34 »
Whew...been down since yesterday morning...glad to see you guys again... O.o

Initiate of the Order of Valhalla

...oh gods, I just tried to imagine herding mimetic cats.
The Lyrans aren't losers.  They're...winning impaired.

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #50 on: 28 July 2017, 21:10:29 »
Any word from whomever is maintaining the site?  I think we were better off with the volunteers at this rate..  #P
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

garhkal

  • Major
  • *
  • Posts: 4617
Re: Web Page Error Accruing once in a while
« Reply #51 on: 29 July 2017, 00:19:30 »
I've had it be intermittent for me over the past 3 days..  This is the first time i've gotten on since afternoon on the 26th, and actually been able to post...
It's not who you kill, but how they die!
You can't shoot what you can't see.
You can not dodge it if you don't know it's coming.

guardiandashi

  • Major
  • *
  • Posts: 3942
Re: Web Page Error Accruing once in a while
« Reply #52 on: 29 July 2017, 01:53:09 »
about 1/2 the week I was unable to even get to the site, and when I used a "is it up" query those sites said it was down as well so whatever the issue is its been pretty consistently borked.

this was both from my house, and multiple work sites.

guardiandashi

  • Major
  • *
  • Posts: 3942
Re: Web Page Error Accruing once in a while
« Reply #53 on: 31 July 2017, 12:00:26 »
As an update I know  that from -7:30 til at least 10:30 last night pst I was unable to get to the forums

Sharpnel

  • Lieutenant Colonel
  • *
  • Posts: 8285
  • Nil timere messorem
Re: Web Page Error Accruing once in a while
« Reply #54 on: 31 July 2017, 12:31:12 »
I could not get on from Midnight to 6am MST
Commander Jean-Charles Romini, ARC-4A Archer, The Four Aces
Tai-i Shizuko Lofgren, Third Infantry Company, Oniwaka

Lionel 'Swede' Sandstrøm, ZEU-6S Zeus 'Swede' Crimson Oasis Trading Company

"Of what use is a dream, if not a blueprint for courageous action" -Adam West
It's an Omni, so I can build it into whatever I please - JHB
"Life is too short to be living someone else's dream" - Hugh Hefner

Wrangler

  • Colonel
  • *
  • Posts: 14673
  • Dang it!
Re: Web Page Error Accruing once in a while
« Reply #55 on: 31 July 2017, 12:55:40 »
same. 
"Men, fetch the Urbanmechs.  We have an interrogation to attend to." - jklantern
"How do you defeat a Dragau? Shoot the damn thing. Lots." - Jellico 
"No, it's a "Most Awesome Blues Brothers scene Reenactment EVER" waiting to happen." VotW Destrier - Weirdo  
"It's 200 LY to Sian, we got a full load of shells, a half a platoon of Grenadiers, it's exploding outside, and we're wearing flak jackets." VoTW Destrier - Misterpants

Tymers Realm

  • Lieutenant
  • *
  • Posts: 1016
Re: Web Page Error Accruing once in a while
« Reply #56 on: 31 July 2017, 16:35:17 »
I just had a brief 504ing from like noon-3:30pm CDT

garhkal

  • Major
  • *
  • Posts: 4617
Re: Web Page Error Accruing once in a while
« Reply #57 on: 01 August 2017, 00:04:27 »
I've also been having issues, getting in over the next few days..
It's not who you kill, but how they die!
You can't shoot what you can't see.
You can not dodge it if you don't know it's coming.

pheonixstorm

  • Major
  • *
  • Posts: 4641
Re: Web Page Error Accruing once in a while
« Reply #58 on: 01 August 2017, 08:05:57 »
Are the CGL sites on a paid hosting service, Co-located, run from some guys basement???

If its a paid service then someone needs to be fired from that company or CGL should get a few months of free service over this BS. I've seen better reliability from webservers hosted out of someones house.

Kept getting the 504 for most of Sunday.. get frustrating when you are in the middle of writing up a long post, hit submit, then bam.. 504

Ruger

  • Battletech Volunteer
  • Captain
  • *
  • Posts: 3187
Re: Web Page Error Accruing once in a while
« Reply #59 on: 01 August 2017, 20:16:57 »
Kept getting error from when I tried to get on at 6PM Eastern until about 8 PM Eastern...

Don't know if it was doing it prior to that today...

Ruger
"If someone ever tries to kill you, you try to kill 'em right back." - Malcolm Reynolds, Firefly

"Who I am is where I stand. Where I stand is where I fall...Stand with me." - The Doctor, The Doctor Falls, Doctor Who

 

Register