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Author Topic: Cancelling an order on the store  (Read 425 times)

cypher226

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Cancelling an order on the store
« on: 05 July 2019, 04:06:35 »
Hi,
Ive been trying to cancel an order on the webstore and sent an email or two, but there's no apparent 'cancel' button - can someone from cgl advise how to ensure this item isn't shipped?

$50 shipping to the UK for a single t shirt is... Very expensive.

Moonsword

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Re: Cancelling an order on the store
« Reply #1 on: 07 July 2019, 21:05:56 »
Sorry, I'm just now seeing this, and unfortunately I don't have an answer for you right now.  However, I've raised the matter to the other mods internally, so hopefully they can get you pointed in the right direction.

Moonsword

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Re: Cancelling an order on the store
« Reply #2 on: 08 July 2019, 06:32:27 »
The only place I can direct you is here:
customerservice@catalystgamelabs.com

I don't have any contacts over there but that's the official point of contact.

cypher226

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Re: Cancelling an order on the store
« Reply #3 on: 09 July 2019, 04:42:06 »
Thanks Moonsword, it's sorted now  :thumbsup: