BattleTech - The Board Game of Armored Combat

Off Topic and Forum Support => Website and Forum Support => Topic started by: rjhancock on 04 October 2020, 22:35:07

Title: Email Notifications
Post by: rjhancock on 04 October 2020, 22:35:07
Not sure if it's just me or something else but I've noticed I'm not getting any notification emails for threads I've marked for notify. I have double checked my email address and set it to instant. Is there a setting I'm missing or is there something server side not working?
Title: Re: Email Notifications
Post by: Knightmare on 07 October 2020, 14:37:38
I've temporarily disabled email notifications. They will come back as soon as possible. Thank you for your patience.
Title: Re: Email Notifications
Post by: rjhancock on 07 October 2020, 20:59:04
Well, good to know it's not me. Do what you gotta do. I'm sure these forums produce a lot of emails that have to be managed carefully.
Title: Re: Email Notifications
Post by: rjhancock on 03 February 2021, 15:36:12
Has there been any update on this? Would love to start getting notifications.

Would also love to know if there is anything I could do to help get them turned back on.
Title: Re: Email Notifications
Post by: DarkISI on 03 February 2021, 15:49:08
I'm getting notifications ...
Title: Re: Email Notifications
Post by: Daryk on 03 February 2021, 19:56:56
I've noticed I don't get e-mail for PMs anymore... is that perhaps related?  ???
Title: Re: Email Notifications
Post by: rjhancock on 03 February 2021, 22:59:17
I'm getting notifications ...

I have notifications setup but get exactly 0.
Title: Re: Email Notifications
Post by: beachhead1985 on 07 April 2021, 14:42:08
Yep, noted that today on my end.

I have the Fan Funding thread tagged to notify me whenever they start a new thread and I have missed the last two.
Title: Re: Email Notifications
Post by: rjhancock on 27 May 2021, 10:38:34
I've temporarily disabled email notifications. They will come back as soon as possible. Thank you for your patience.

Any update on getting the notifications set back up for those of us who aren't getting any?
Title: Re: Email Notifications
Post by: rjhancock on 29 June 2021, 11:21:59
Almost 10 months. Has there been any progress on re-enabling notifications?
Title: Re: Email Notifications
Post by: rjhancock on 30 August 2021, 08:30:12
Our of curiosity, has this even been looked at in the last 11 months?

If running through Gmail, that is part of the problem as they probably think the email is spam. If running through another service, it can all be marked as transactional with all the DNS settings set correctly and should run through fine. Just need a service that can handle it. SES is an option and so is SendGrid. Yes they cost money but with how much traffic this site gets, it'll still probably be less than $20/mo.
Title: Re: Email Notifications
Post by: Simon Landmine on 30 August 2021, 14:52:48
I've been getting notifications for a while. And on Gmail. They still get the "are you sure this is right" header warning added by Gmail, but they're coming through.
Title: Re: Email Notifications
Post by: rjhancock on 30 August 2021, 21:20:41
I haven't gotten any since last year so there is still an issue somewhere.

If the email service used is GMail then it is probably denying sending of emails due to amount. The number of emails this board sends should be sent through a 3rd party as a traditional SMTP service will treat most as spam and discard it.
Title: Re: Email Notifications
Post by: rjhancock on 07 October 2021, 08:56:09
Just found out where all my emails went. Google was marking each and everyone as spam and not having them show up in my client.

Should look at using a service and enable the DKIM settings (and other security settings) to prevent that.
Title: Re: Email Notifications
Post by: Daryk on 07 October 2021, 18:09:40
Well, I'm glad at least one of us has figure it out!  :thumbsup:
Title: Re: Email Notifications
Post by: rjhancock on 07 October 2021, 20:45:17
I had to log into Gmail directly vs using Mail, go to spam and saw them all. Went through settings and turned off "personalization" which disabled 1/4 of the features in Gmail so I could disable spam filtering.
Title: Re: Email Notifications
Post by: Daryk on 16 October 2021, 14:58:28
I just received my first e-mail notification in almost a year.  I'm not sure what changed where, but huzzah!  :thumbsup:
Title: Re: Email Notifications
Post by: rebs on 10 November 2021, 14:19:06
I sporadically get email notifications for PM's.  Was this related to the notifications being shut off?
Title: Re: Email Notifications
Post by: rjhancock on 10 November 2021, 14:22:10
I sporadically get email notifications for PM's.  Was this related to the notifications being shut off?

No. I think the current batch of issues boils down to Google marking email sent from Gmail as spam due to the amount of email being sent most likely.