First off, the short question; when will we see a new release schedule?
Next, the customer complaint. Before I start I want to preface this by saying I adore the Battletech universe and many of it's models. I voice my (sometimes negative) opinion here because I care so deeply about this game and I want it to last for a long time.
The Good:
The move to roughly half the models released this year born of a 3D printed world was a step in the right direction. While I don't doubt the skill of the hand sculptors, the world of Battletech really lends itself to the process of 3D printing, and as a bonus we can have a scale standard across the board.
The Bad:
The public relations I see from IWM is woeful. Often times I don't even see a non-painted (let alone painted) version of a new release for months after it's released for sale. I know they are not Games Workshop, but I would like to see a big more fanfare for their creations rather than just a foot note two months after a model is (finally) released. Even if the quarterly projections (that are almost never on time anyway) give way to a proper preview (the likes of what Infinity and Games Workshop does), it would be a huge improvement.
It seems that attracting new customers is put on the shoulders of the fans. While I am more than happy to show this game to anyone and everyone that shows even a fleeting interest I don't feel I am out of line to look for a little bit of support from the company. This could be in the form of an exclusive mini for myself and/or free game boards to use for my demos and introductory game play for the possible new players (customers). Many many companies have a form of this, and it helps bolster pride in your hobby.
The price of miniatures is only going to go up from here, maybe it's time to start moving production into resin or better yet high quality plastic with the new releases to keep cost down and quality up. Remember how great the plastic Loki/Thor kit was, just imagine the whole range moving to that standard.
I think with higher (across the board) quality miniatures, more PR emphasis, and rules (like Alpha Strike) that are welcoming to new players the game could see a growth like it has not seen in its long history.
I'm hoping for big things in 2015. I love this game and I want to see it become the giant it should be.