AS to CGL not knowing abou thte magnitude of the problem. Sorry no. It is litterally there job to know before they authrize them charges..
How quickly would it take to have a person review every single entry of the Kickstarter? Even assuming they don't make a mistake (by which, it was a human error, if any, which led to this), and corrected everything, how much time would that burn?
I'm near the 13,000th person to enter the Kickstarter, and I pledged within the first 24 hours.
I've run code and similar parses for this in other areas with much smaller numbers. Even with a computer running a batch process, mistakes happen, either from initial entry (as someone said, someone ordered a "100 pound" Blood Asp salvage box), in the shipping calculations on the other end, i.e. the one actually processing the shipping slipped up on their numbers, or in the information being fed to the shipper.
For a comparison (and I know his won't work outside the States very well), I did a similar run up with Aries Minis and checked what their shipping costs would have been. The Kickstarter shipping was about a 50% difference above the most basic and slow USPS shipping, and it was missing the Salvage boxes, big Timber Wolf, and other swag.
International shipping is far more complicated, particularly with VAT, customs, and current water-born issues in general being involved.
They said they'd look in to it, and I'll give them enough time to work it through. At the earliest, the shipping address needs to be confirmed by this coming Friday, I can easily wait till then for word on that. It's not like doing all this right now, today, will get it to us any day earlier.