Weighing in on the shipping charges thing. While I am being patient and hoping this gets resolved, I'm kind of disappointed with the shipping charges, though it's smaller than a lot of people here. I'm one of those in a tight spot financially at the moment.
I have no idea what they used to calculate shipping and tax. For Maryland, they can tax handling if it gets separated but not shipping and apparently that's where I'm seeing the tax on my list. I did a quick calculation with UPS ground (Orlando where QML is to MD) using what I ordered and a box I got from the Clan KS that I still own. The box is maybe larger than what would be needed. Also did a rough estimate on weight. 9 force packs, the Merc box, the Timber Wolf, some salvage boxes, and dice are not that heavy. My shipping is $56 (includes the tax). If I go by UPS ground, it's only $37 or so. The real charges might be cheaper than that.
I wish I knew who they were using to ship our KS orders. These sound like 2-Day Air/special delivery options instead of slower, cheaper rates.