If you aren't using the AC/10 or AC/20, you're missing out on some of the best weapons in 3025. I can understand people's frustration with the AC/5 & AC/2 - they're really specialist plinking weapons that are best used for sniping at a distance, and don't really grant you a lot of power in the close-to-mid range most Introtech engagements take place at. The AC/10, however, is easily comparable to the PPC in 3025, as it deals the same damage for a fraction of the heat and doesn't suffer from minimum range penalties. Where most energy boats have to drop their PPC at close-range to fire medium lasers, the design with the AC/10 fires the autocannon and the medium lasers, which makes for a significant benefit.
The AC/20 doesn't really need me to sell it. It shatters limbs, crumples torsos, and basically will kill most 'Mechs in 3 hits or less.
I somewhat disagree on the idea of the AC10 being cooler-running than the PPC. If you install enough single heat sinks to keep them both heat neutral and factor in weapon tonnage the PPC and the AC10 are pretty much equal. Let's look at the math:
PPC + 10 SHS = 17 tons, 13 crits, 0 net heat
AC10 + 1 or 2 tons of ammo + 3 SHS = 16 or 17 tons, 11 or 12 crits, 0 net heat
If so many PPC equipped mechs seem to be heat hogs the problem rather is that the designers succumbed to the temptation to invest some of the heat sink tonnage in additional weapons. The PPC of course is more tempting than the AC since the heat sink portion of the total weight is higher.
The ACs advantage of having no minimum range is compensated IMO by the PPC's longer range. The AC has better target number on hexes 1 to 3, the PPC comes out front at hexes 6, 11, 12 and can shot at targets in the 16 to 18 hexes band which the AC cannot. All-in-all it is equal or slightly in favour of the PPC.
So all in all the PPC and the AC10 are pretty much equal in 3025 except for the 10 free heat sinks every mech gets and the risk of ammo explosions. The former might be somewhat of a problem on medium mechs but heavies and assaults are less affected.
A simple boost to ACs in 3025 is to allow them special ammo types. Precision or armour-piercing ammo have already been mentioned but tracer and flak ammo might come handy as well. Tracer is practically a free targeting computer in low-light situations and flak ammo with its -2 TM against airborne units is a good way of getting rid of those pesky ASFs and VTOLs.