Update on Hammerhead Miniature Issue

Recently, production quality issues accidentally slipped into the release of the Hammerhead. As a result, approximately one-quarter of the initial run of the miniature have too-thick layer lines from a draft 3D printed top of the torso.

After Catalyst acquired enough data to verify there were significant issues, the miniature’s producer, Monster Fight Club, responded to us less than twenty-four hours after being notified of the problems. Our partners walked us through exactly how the error occurred, how they’ll ensure it doesn’t occur again (going so far as to destroy the molds associated with the issue!), and then presenting the following plan to absolutely make this right. It is important both to Catalyst and to MFC that BattleTech customers can trust in the continued quality of the Premium Miniatures line.

• The next Premium Miniature, the Eris (from Recognition Guide: ilClan, Vol. 18), is in final production now. All Eris miniature packs will also include a corrected Hammerhead torso part. So if you are planning on purchasing the Eris, you’ll simply receive the corrected part for the Hammerhead for free. We expect the Eris to go on sale in August.
• Next, Monster Fight Club has already begun a second print run of the Hammerhead. They are verifying that all parts produced in this second run are free of defects. Also, this reprint will include an additional arm and leg, expanding poseable options.
• Finally, anyone who simply wants to receive a replacement Hammerhead torso piece may email info@monsterfightclub.com, and a replacement torso will be mailed to you. (This will not ship out until after Gen Con, but if you are attending Gen Con, while supplies last, there will be replacements available at the Catalyst Booth, #1611.)

Thanks for your patience as we sort out this issue. And thanks to Monster Fight Club for so quickly and thoroughly stepping up to make this right.